We're Here to Help.
Have a question about our water toys, beach games, pool accessories, shipping or your order? Send us a message and our support team will be happy to help.
Contact Information
Need help with an order, product question, shipping information or a return? You can reach our support team using the information below.
103 WAI YIP STREET,
KWUN TONG, HONG KONG
9:00 AM - 6:00 PM
Send Us a Message
Fill out the form below and tell us how we can help. Our team will reply by email.
Frequently Asked Questions
Quick answers before you place your order.
Are the water toys easy to use?
Yes. Our water toys are designed to be simple and fun to use for outdoor activities, beach days and pool time. Please follow the instructions included with each product.
Can I take the products to the beach?
Many of our products are designed for beach, pool and outdoor use. Please check the individual product description for specific usage information.
Do you offer shipping?
Yes. We offer shipping for eligible products. Available shipping methods and estimated delivery times are shown during the checkout process.
How can I check my order status?
Once your order has been shipped, tracking information will be provided when available. Please contact us with your order number if you need help.
Can I return a product?
Eligible products may be returned according to our refund and return policy. Please contact our support team with your order number before sending a product back.
How can I contact customer support?
You can contact our support team by email at support@awesometechgear.com. Please include your order number when contacting us about an existing order.