CONTACT SUPPORT

We’re Here to Help.

Have a question about phone coolers, electronics accessories, shipping or your order? Send us a message and our support team will get back to you as soon as possible.

Contact Information

For order support, product questions, shipping updates or warranty help, please contact us using the information below.

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Email Support awesome@awesometechgear.com

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Business Hours Monday - Friday
9:00 AM - 6:00 PM

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Order Support Please include your order number when asking about an existing order.

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Warranty Help Contact us if you need help with product setup, replacement or warranty questions.

Fast Response Most messages are reviewed within 24-48 business hours.

Secure Support Your order and contact information are handled securely.

Send Us a Message

Fill out the form below and we’ll reply by email.

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By contacting us, you agree that we may use your information to respond to your inquiry.

Before You Contact Us

How can I check my order status?

After your order is shipped, you will receive tracking information by email. Please include your order number when contacting us.

How long does shipping take?

Delivery time depends on your location and selected shipping method. Standard shipping usually takes several business days after processing.

Which phones are compatible with the phone cooler?

Most standard smartphones are supported. Please check the product page for size and compatibility details before ordering.

Can I return a product?

Eligible items may be returned according to our refund policy. Please contact us with your order number for help.